Terms of Service

Last updated: June 2026

Welcome to Kensington Market. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully.

1. About Us

Kensington Market
9 Victoria Road, Bristol, BS1 6AA, United Kingdom
Phone: 07700 900567

2. Eligibility

By using our site, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian, and that you are legally capable of entering into a binding contract.

3. Products and Pricing

We reserve the right to modify or discontinue products at any time. All prices are displayed in GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices without prior notice. In the event of a pricing error, we will contact you before processing your order.

4. Orders and Payment

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase. We accept major credit/debit cards and other payment methods as displayed at checkout.

5. Shipping

Orders are dispatched within 2 business days of payment confirmation. Estimated delivery time is 3–5 business days from dispatch. Delivery times are estimates and not guaranteed. For full details, please see our Shipping Policy.

6. Returns and Refunds

You have the right to return items within 14 days of receipt. Refunds will be processed within 7 days of receiving the returned item. For full details, please see our Refund & Return Policy.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Kensington Market and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Kensington Market shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms, please contact us:
Kensington Market
9 Victoria Road, Bristol, BS1 6AA, United Kingdom
Phone: 07700 900567