Privacy Policy

Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Kensington Market ("we", "us", or "our") collects, uses, and shares information about you when you visit or make a purchase from our store.

1. Contact Information

Kensington Market
9 Victoria Road, Bristol, BS1 6AA, United Kingdom
Phone: 07700 900567

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This includes:

  • Name and contact details (email address, phone number, postal address)
  • Payment information (processed securely — we do not store full card details)
  • Order history and transaction data
  • Device and browsing information (IP address, browser type, pages visited)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries and provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing communications (only where you have consented)

4. Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties who assist us in operating our store, including:

  • Payment processors (e.g. Shopify Payments, PayPal)
  • Shipping and logistics providers
  • IT and platform service providers (e.g. Shopify)

All third parties are required to handle your data securely and in accordance with applicable law.

5. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at the details above.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Kensington Market
9 Victoria Road, Bristol, BS1 6AA, United Kingdom
Phone: 07700 900567